How to Prepare for Your Maid Service

Preparing your home before we arrive helps us work more efficiently, ensures we can get to all the areas you want cleaned, and makes your results shine. Here’s what we recommend:

1. Clear Surfaces and Floors

• Pick up general clutter from counters, tables, and other surfaces so we can clean them thoroughly.
  
  

• Remove or group small décor items together for easier access.
  
  

• Gather toys, shoes, laundry, pet items, and other loose items off the floors.
  
  

• If you have many personal items or collectibles, we will clean around them as part of our standard service. For a full wipe-down of each item and surface underneath, please request a deep clean.
  
  

2. Kitchen Prep

• Load or hand-wash dishes so sinks and surrounding counters are clear for cleaning.
  
  

• Store away food, utensils, and small appliances that aren’t in daily use to give us more workspace.
  
  

3. Secure Fragile or Valuable Items

• Please put away heirlooms, delicate items, or anything you would prefer us not to handle.
  
  

• If you’d like certain items cleaned but they are fragile, let us know in advance so we can plan accordingly.
  
  

4. Pet Arrangements

• For everyone’s safety, keep pets in a separate area or outside of the cleaning zone during service.
  
  

• If pets are nervous around strangers, consider crating them or scheduling cleaning when they are out of the house.
  
  

5. Provide Access

• Share any entry instructions, gate codes, alarm details, or parking notes in advance.
  
  

• Make sure we can get into all areas you’d like cleaned.
  
  

6. Communicate Priorities

• Let us know about specific rooms, trouble spots, or cleaning preferences (for example, products you want us to use or avoid).
  
  

• Point out delicate surfaces so we can clean them properly.
  
  

7. Understand Our Clutter Policy

• Standard service: We dust or Swiffer accessible surfaces around personal items and décor.
  
  

• Deep clean: We remove items from shelves and surfaces, wipe them down, clean underneath, and replace them neatly.
  
  

• Organizing services: If you’d like help decluttering or organizing, we can schedule it as a separate service or refer a trusted partner.
  
  

• Heavy clutter or hoarding conditions require a specialized cleaning team, which we can recommend if needed.
  
  

8. Quick Day-Of Walkthrough (Optional)

• We’re happy to do a quick walk-through at the start to confirm your priorities, and again at the end to make sure everything looks perfect.
  
  

What Not to Worry About

• You do not need to “pre-clean.” A simple tidy is all we need to do our best work.
  
  

• Specialty tasks like air ducts, heavy mold removal, chimney sweeping, or high exterior windows are not included in standard service—but we’re happy to recommend professionals.
  
  

Following these tips ensures we can focus on what we do best—making your home sparkle!